Returns & exchangesUpdated 5 months ago

We take great pride in our product. If for any reason, you are not completely satisfied with a purchase you have made through brushonblock.com, we will gladly accept returns or exchanges within 30 days of the date of purchase for any BRUSH ON BLOCK® products.

For product purchased through another retailer or website, please send us a copy of your receipt for the sale that shows the seller’s name and date of purchase. Brush On Block® products purchased from an authorized dealer through an authorized sales channel are also guaranteed for 30 days from the date of purchase, but are only eligible for an exchange. We cannot refund purchases made from companies other than Brush On Block.

For brushonblock.com returns - 

To return your product(s) please include the following information:
Name
Address
Phone number
Email address
Return or Exchange?
Reason for Return/Exchange

Send the above information, along with our returned product(s) to the address listed below. We suggest you ship via a traceable service to ensure delivery.

Our Return Address:
Brush On Block
10110 SW Nimbus
Suite B-9
Portland, Oregon 97223

Refunds for items returned within 30 days of the purchase date will be made in the form of the original payment minus shipping costs.

Once we receive and process a return, you will receive an email notifying you of the return.